Website

MyConfigura - Service Degradation

Resolved

We are pleased to inform you that our team has successfully resolved the MyConfigura service degradation issue. All systems are now back online and operating normally.

We appreciate your patience and understanding during this time. If you encounter any further issues, please reach out to our User Support team via cetsupport@configura.com, chat or call.

Monitoring

Our team is actively working to addressing the performance degradation with MyConfigura services. You may see an impact to usability of some products on our platform. Unfortunately, we do not have an estimated resolution time at this moment.

We apologize for any inconvenience this may cause and appreciate your patience as we work diligently to restore normal service.

We will provide further updates as soon as additional information becomes available.

Monitoring

We are continuing to monitor the ongoing performance degradation of MyConfigura. Our team is working as quickly as possible to restore services to full capacity.

Next update to come at 4:00PM.

Monitoring

We are continuing to monitor the ongoing performance degradation of MyConfigura. Our team is working as quickly as possible to restore services to full capacity.

Next update to come at 3:00PM.

Monitoring

Our IT team made adjustments to our server and we are seeing performance improvements. We are continuing to monitor MyConfigura’s services until behavior has returned to normal.

Next update will be posted at 2:00PM.

Investigating

We are still actively investigating the intermittent service degradation affecting MyConfigura. Our team is working to restore the service as quickly as possible. We apologize for any inconvenience.

Next update in 1:30PM EST.

Investigating

We are currently experiencing intermittent service degradation with MyConfigura.  Our team is actively investigating the incident and will update you with more details as we have them.

Next status update will be at 12:50PM EST.