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MyConfigura - Service Outage

Resolved

We are pleased to inform you that our team has successfully resolved the MyConfigura service outage issue. All systems are now back online and operating normally.

We appreciate your patience and understanding during this time.

If you encounter any further issues, please reach out to our User Support team via cetsupport@configura.com, chat or call.

Monitoring

We are continuing to monitor the MyConfigura server following the changes made by our IT team for performance improvements.

We apologize for any inconvenience this issue has caused and appreciate your patience as we work diligently to restore normal service.

Next update to come at 4:00PM or earlier as more information becomes available.

Monitoring

We are continuing to monitor the MyConfigura server following the changes made by our IT team for performance improvements.

We apologize for any inconvenience this issue has caused and appreciate your patience as we work diligently to restore normal service.

Next update to come at 3:00PM or earlier as more information becomes available.

Problem Identified

We believe we have identified the root cause of the recent MyConfigura service outage and implemented necessary changes to address the issue. Our team is closely monitoring the performance, and we are waiting to observe improvements.

We appreciate your continued patience during this process.

Next update will be at 2:00PM or earlier if more information becomes available.

Investigating

We are currently experiencing service outage with MyConfigura. This may affect the usability of products on our platform. Our team is actively investigating the incident and working hard to restore functions to full capacity.

Next update at 1:00PM EST or earlier if more information becomes available.